At the recent WikidataCon I organized a workshop in which we would document each other’s workflows. The method needs some felt pens, some A3 or larger paper and at least two participants. It’s result are documentations of how participants do a particular task using your software (or not!)
Have a look at https://fordes.de/posts/participatoryDesign-workflow-co-documentation.html to see a detailed description. If you are interested in trying a similar format, I look forward to your ideas and experiences!