Here’s another interesting tool. I was looking for Open Source apps for managing structured interviews for product research, e.g. to determine user needs during initial design or prototyping phases. You could use regular survey software, but this is limiting, and only LimeSurvey exists as a viable Open Source option AFAIK, and the usability of that app is, er, challenging.
Docassemble is a structured interview and report generation app made for lawyers. It’s primary use case is to automate certain kinds of legal advice, and generate signed, illustrated legal advice letters. There’s a commercial service using it at Documate, which bodes well for it’s long term sustainability. The features look right for product research interviews – apparently you can also monitor these live, and engage in real time chat with the user to step in where necessary.
Anyone used something like this for research before?